Privacy Policy

1. Introduction

EPOXYMOONCHILD, LLC respects the privacy of every person who visits this website, sends an enquiry, or engages the studio for computer systems design and technical services. This Privacy Policy explains in plain language what information the studio collects, why that information is collected, how it is handled, and what choices are available to the people whose information it is. The policy is written to be read without a legal dictionary, because privacy notices are only useful when the person reading them can understand the words on the page.

This website is operated by EPOXYMOONCHILD, LLC from its studio at 5 N Main St Ste 205, Cedar City - 84720-2652, United States (US). The Privacy Policy has been prepared under the direction of the developer Epoxy Moonchild, who leads the systems design practice and takes responsibility for the way client and visitor information is handled. The studio believes that a system is only as trustworthy as the habits behind it, and the same discipline that governs a careful technology engagement governs the handling of personal information.

By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use the website or submit information through it. Nothing in this policy limits any right that applicable law grants to you, and where the law provides stronger protection than this policy, the law prevails.

2. Who We Are

EPOXYMOONCHILD, LLC is a limited liability company operating an integrated computer systems design practice. The studio provides systems integration programmes, custom software builds, cloud infrastructure design, data pipeline engineering, security assessments and managed IT support. The business is registered and conducts its work from the address given below.

Company name: EPOXYMOONCHILD, LLC
Address: 5 N Main St Ste 205, Cedar City - 84720-2652, United States (US)
Email: studio@epoxymoonchild.hair
Phone: +17026021627

For the purposes of applicable data protection law, EPOXYMOONCHILD, LLC is the controller of the personal information described in this policy when that information is collected through this website or in the course of providing services directly to a client. Where the studio processes information on behalf of a client as part of a systems engagement, the client remains the controller of that information and the studio acts on the documented instructions of the client.

3. Scope of This Policy

This Privacy Policy applies to information collected through the website located at epoxymoonchild.hair, through email and telephone contact with the studio, and through the delivery of professional services by EPOXYMOONCHILD, LLC. It covers visitors, prospective clients, current clients, suppliers and any other person who interacts with the studio in a way that involves personal information.

This policy does not apply to third party websites, applications or services that may be linked from this website or used alongside a client engagement. Those services are governed by their own privacy notices, and the studio encourages every visitor to read them. This policy also does not apply to information that has been fully anonymised so that it can no longer be associated with an identifiable person, because such information is no longer personal information under the law.

4. Information We Collect

The studio collects only the information that is needed to answer an enquiry, deliver a service, meet a legal obligation, or keep the website working properly. The categories of information that may be collected are described below.

Information you provide directly

• Name and the organisation you represent
• Email address and telephone number
• The subject and content of your message or enquiry
• Details of the systems, projects or requirements you describe
• Any other information you choose to include in correspondence

Information collected automatically

• Internet protocol address and approximate geographic region
• Browser type, device type and operating system
• Pages viewed, time of visit and referring address
• Basic technical logs used to keep the website available and secure

Information collected during a service engagement

• Contact details and role information for project participants
• Technical details of systems, networks and data stores under review
• Credentials or access records where access is required, handled under separate agreement
• Notes, correspondence and change records produced during the engagement

The studio does not intentionally collect special categories of sensitive personal information through this website. If a system engagement requires access to sensitive records, that access is governed by a separate written agreement that sets out the security measures and the limits on use.

5. How Information Is Collected

Information reaches the studio in a small number of clearly defined ways. The most common is direct contact: when you complete the enquiry form on the contact page, send an email to studio@epoxymoonchild.hair, or telephone the studio at +17026021627. The enquiry form on this website is built to prepare a message inside your own email client, so the information you type is sent from your own mail software rather than being stored on the website itself.

Information is also collected automatically by the web server that delivers this website, which records standard technical details such as the page requested, the time of the request and the browser used. These records are used for availability, troubleshooting and security. During a professional engagement, information may be collected through meetings, shared documents, configuration files and system logs that the client makes available to the studio.

6. Why We Use Information

The studio uses personal information for specific and limited purposes. Each purpose is tied to a real operational need, and the studio does not repurpose information for unrelated activities without a proper basis.

• To respond to enquiries, questions and requests for information
• To prepare proposals, surveys and pour plans for prospective clients
• To deliver and support the services that a client has engaged
• To maintain accurate business and project records
• To protect the website, the studio and its clients from misuse or attack
• To meet accounting, tax and other legal obligations
• To improve the clarity and usefulness of the website

The studio does not sell personal information, and it does not use personal information for automated decision making that would produce legal or similarly significant effects on an individual. Where information is used to improve the website, it is aggregated or examined in a form that does not single out any one person.

7. Legal Basis for Processing

Where the law requires a legal basis for processing personal information, the studio relies on one or more of the following: the performance of a contract or the steps needed to enter a contract; compliance with a legal obligation to which the studio is subject; the legitimate interests of the studio in operating and protecting its business, where those interests are not overridden by the rights of the individual; and consent, where consent is the appropriate basis and has been clearly given.

Where processing rests on consent, that consent can be withdrawn at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent, contact the studio using the details in this policy and state clearly which consent is being withdrawn.

8. Sharing and Disclosure

The studio shares personal information only where it is necessary and only with parties who are bound to protect it. Information may be shared with service providers who support the operation of the business, such as hosting providers, email providers and accounting services, each of which receives only the information needed to perform its function.

Information may also be disclosed where required by law, such as in response to a lawful request from a court or regulator, or where disclosure is necessary to protect the rights, property or safety of the studio, its clients or the public. If the studio is involved in a merger, acquisition or transfer of assets, information may be transferred as part of that transaction, and affected individuals will be notified where the law requires it. The studio does not sell, rent or trade personal information to any third party for marketing purposes.

9. Cookies and Similar Technologies

This website uses only the small amount of local storage that is necessary to make the pages work correctly. It does not use advertising cookies, cross site tracking pixels, or third party analytics that follow a visitor from site to site. The navigation and interactive elements of the site store their state within the browser session so that a page behaves consistently while it is open.

Most browsers allow you to control or block cookies and local storage through their settings. Doing so may affect the way some interactive features of this website behave, but the core content of every page remains fully readable without them. The studio does not operate a cookie banner because there are no non essential cookies to consent to.

10. Data Retention

Personal information is kept only for as long as it is needed to fulfil the purpose for which it was collected. Enquiries that do not lead to an engagement are typically retained for a limited period so that the studio can follow up and keep a record of the conversation, and are then removed. Information connected to an active client engagement is retained for the duration of the engagement and for the period afterwards that is required for support, accounting and legal purposes.

When information is no longer required, it is deleted or made permanently anonymous in a way that prevents reconstruction. Where a legal or contractual obligation requires the studio to keep a record for a longer period, the information is retained for that period and then securely destroyed. The studio keeps its retention periods under review so that records do not accumulate beyond their useful life.

11. How We Protect Information

The studio applies the same engineering discipline to information security that it applies to client systems. Access to personal information is limited to those who need it to do their work, connections to the systems that hold information are encrypted in transit, and work devices are kept updated and protected. Written procedures cover how information is stored, how it is backed up, and how an incident is handled if one occurs.

No method of transmission or storage is completely secure, and the studio makes no promise that a system can never be breached. What the studio does promise is that reasonable and proportionate measures are used, that those measures are reviewed, and that any incident affecting personal information is taken seriously, investigated promptly and reported to the affected people and the relevant authorities where the law requires it.

12. International Transfers

The studio is based in the United States and stores most information within the United States. Some service providers used to operate the business, such as email or hosting providers, may process information in other countries. Where information is transferred across a border, the studio takes steps to make sure that the information continues to receive protection consistent with this policy and with applicable law, using recognised safeguards where those safeguards are required.

A visitor located outside the United States should understand that information provided to the studio may be processed in the United States, where privacy rules may differ from those in the home country. By using this website and submitting information, you consent to that processing, subject always to the rights that applicable law gives to you.

13. Your Privacy Rights

Depending on where you live, you may have a number of rights in relation to personal information that the studio holds about you. These rights commonly include the right to know whether information is being processed and to request a copy of it, the right to ask for inaccurate information to be corrected, the right to ask for information to be deleted where there is no continuing reason to keep it, and the right to ask for processing to be restricted or to object to certain processing.

Where processing is based on consent, you have the right to withdraw that consent at any time. Where the law provides a right to data portability, you may request a copy of the information you provided in a structured and commonly used format. To exercise any of these rights, contact the studio using the email address or telephone number in this policy. The studio will respond within the period required by applicable law and will explain any reason why a request cannot be fully met.

You will not be discriminated against for exercising a privacy right. If you are not satisfied with the response you receive, you may have the right to lodge a complaint with the data protection authority that has jurisdiction over the studio or over your place of residence.

14. Privacy for Children

This website and the services of EPOXYMOONCHILD, LLC are intended for businesses and adults. The studio does not knowingly collect personal information from children under the age of thirteen, and it does not direct any part of this website at children. If the studio learns that personal information belonging to a child has been collected without the appropriate consent, that information will be deleted promptly.

A parent or guardian who believes that a child has provided personal information to the studio may contact the studio using the details in this policy, and the studio will take steps to remove the information and confirm the removal in writing.

15. Third Party Links and Services

This website may contain links to third party websites that are not operated or controlled by EPOXYMOONCHILD, LLC. The studio provides such links for convenience and does not endorse or take responsibility for the content, privacy practices or security of those websites. When you follow a link away from this website, the privacy notice of the destination website applies, and the studio encourages you to review it.

Where a client engagement involves third party tools or platforms, the studio will identify those tools and the roles they play. The client remains responsible for reviewing the terms and privacy notices of any third party service that the client chooses to adopt, and the studio is happy to help interpret those documents during a systems survey.

16. Changes to This Policy

The studio may update this Privacy Policy from time to time to reflect changes in law, changes in the way the business operates, or improvements in the way information is handled. When the policy changes, the date at the top of the page is updated so that visitors can see when the current version took effect. Where a change is significant, the studio will take reasonable steps to bring it to the attention of people who are affected.

The current version of this policy is always the version published on this website. Continued use of the website after an update takes effect means that you accept the updated policy. If you do not accept an update, you may stop using the website and may contact the studio to discuss any information that is still held about you.

17. How to Contact Us

Questions, requests and concerns about this Privacy Policy or about the way personal information is handled should be sent to the studio directly. The studio reads every privacy message and responds in the order it arrives.

When you contact the studio about privacy, please include enough detail for the request to be understood and answered, such as the nature of the request and the email address that was used when the information was provided. The studio may ask for reasonable verification before acting on a request, so that information is never disclosed or changed on the basis of an unverified instruction.

18. Additional State Disclosures

Residents of certain states may have additional rights under local privacy laws. These may include the right to know the categories of personal information that have been collected, the categories of sources from which it was collected, the business purposes for collecting it, and the categories of third parties with whom it has been shared. Residents may also have the right to request deletion, the right to request correction, and the right to opt out of certain uses of personal information.

EPOXYMOONCHILD, LLC does not sell personal information and does not share personal information for cross context behavioural advertising. To exercise any right available under a state privacy law, contact the studio using the email address or telephone number in this policy. A request will be acknowledged and handled within the timeframe required by the applicable law, and an authorised agent may submit a request on behalf of a resident where the law permits it, subject to verification of the agent status.

This policy is provided for information and does not create rights beyond those granted by applicable law. Where a state law provides a right or a protection that is stronger than a provision of this policy, the state law applies to the extent of that conflict. The studio is committed to handling every privacy request fairly, promptly and with the same care that it brings to the systems it designs.